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Beyond technology programming codes, systems professionals and web development, The Cervantes Group is a team dedicated to working together to create solutions that meet today's business needs and ever-changing demands. The Cervantes Group’s success in creating a recognized presence and reputation has been mainly demonstrated by the executive team's diverse and unique talents. It is this human capital that lies at the heart of The Cervantes Group’s ability to create and manage business synergies since 2004.

Joanna M. Bauza

Joanna M. Bauza
President/Co-Founder

Joanna is well-versed in technology having been in the industry over 19 years since graduating from Marquette University where she obtained her Business degree in Management Information Systems. Later, she received her M.B.A. from DePaul University in Entrepreneurship & eBusiness. She has worked in a boutique web consulting B-to-B startups, multi-billion dollar financial corporations and non-for-profits across Boston, Chicago, San Juan & Madrid, Spain. Her vision and hard work has pioneered the entire corporation throughout the community and she has been recognized by the San Juan Star as one of the leading “Women in Leadership” and was featured as a Top Woman Executive for her successes by the leading Caribbean publication, Caribbean Business. She is Global Board member for Marquette University, a Business Management Professor at DePaul University, and also was a founding eCommerce Program Professor for University of Turabo, former Board member for The Illinois Puerto Rico Chamber of Commerce, and Co-Chair for the Marquette University Alumni Admissions program for Puerto Rico for over 10 years. She is the Co-Founder and President for The Cervantes Group, #1465 of the INC magazine’s 2011 fastest growing private companies in the U.S. and multi-million dollar business enterprise.

Joanna is from Guaynabo, Puerto Rico and was the former #1 ranking Puerto Rican women’s Tennis player for over five years, Singles and Doubles Tennis Champion in 1998, three-time MVP of Marquette University’s Women’s tennis team and once ranked 32nd in the U.S. She created a Scholarship program for Puerto Rican students to go to Marquette University, entitled the “Miguel de Cervantes Scholarship” and is an active champion of causes related to Diabetes and Dyslexia.

Timothy B. Mullen

Timothy B. Mullen
Co-Founder and Managing Partner

Tim has over 20 years in the technology services industry. His career has been the full cycle after starting out as a technical recruiter, then various Senior Sales and Management positions supervising large teams of technology consultants. Tim has established many U.S. National agreements and various International Business Managed Services solutions. He has expertise in managing operations of large Technology Call Centers, Data Outsourcing Operations and nationwide new office build-outs. He has worked with clientele in new startup operations for many technology B-2-B companies, and with brick and mortar Fortune 500 and Global 1000 companies. He started and manages this multi-million dollar operation that does business in Boston, Chicago and Miami in the U.S. and internationally in Madrid, Spain and San Juan, Puerto Rico and Queretaro, Mexico. He is also CEO for C3TM, a high-technology software factory and IT mobile development company that was built to create jobs exclusively “in the U.S” in a near shore” manner. The Vendor Management and Candidate Application tracking CRM “PanzaTouch” and job website and database, www.panza.es are also examples of successful projects deployed through C3TM.

Tim is a Marquette University graduate who also attended an Intensive Spanish program in Madrid, Spain. He has been active in the Big Brothers Big Sisters Program, previous Director of Career Development for the Marquette Club of Chicago and Marquette University Alumni Co-Chair of Admissions for the Puerto Rico region for over 10 years, a published Member of the Help Desk Institute (HDI) with his credited article entitled “Ecommerce and the Help Desk Today” and previous published writer for the Irish American Post. He is an avid baseball and basketball player and dabbles in some golf, running, squash and padel as well but when not working or exercising, he reads lots of books, travels all over the world and sees an occasional movie or two.